Privacy Policy

1. Introduction

TerraByte (“we”, “us”, or “our”) is a mobile app development studio and digital solutions provider for iOS and Android. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and safeguard your data when you visit our website, use our apps or other services (collectively, the “Services”).

2. Scope of this Policy

This policy applies to all users (“you”, “your”) of our website or applications. It covers the collection, use and processing of personal data in connection with the Services. By using the Services you agree to the data practices described in this policy.

3. What Data We Collect

a) Data you provide directly

  • Personal identifiers such as name, email address, phone number, CV or portfolio file (when applying for jobs)

  • Any additional information you voluntarily submit via contact forms, job applications, or support queries

b) Data collected automatically

When you access or use the Services, we and/or our third-party service providers may collect:

  • Device and system information (device type, operating system, screen resolution)

  • Network and connection data (network provider, connection type)

  • Internet protocol (IP) address, country/region, SIM card data (where applicable)

  • Advertising identifiers (e.g., Advertising ID, Android ID) or other device identifiers

  • Cookies, pixels or similar tracking technologies for analytics, measurement and marketing

  • Usage data (features used, time of usage, events within the app)

c) Special category or location data (if applicable)

If you grant explicit permission, our app may access location or other device-based data. This will be clearly indicated and only collected with your consent.

4. Why We Use Your Data

We use the collected data for the following purposes:

  • To provide, maintain and improve our website, apps and Services

  • To communicate with you, respond to inquiries or job applications, and offer support

  • To analyse and understand how users engage with our products so we can enhance user experience

  • To conduct targeted advertising and marketing where you have given consent

  • To comply with legal obligations, detect and prevent fraud or abuse, and protect our rights or the rights of our users

5. Legal Basis for Processing (for EU users)

If you are located in the European Union or similar jurisdictions, we process your personal data under one or more of the following legal bases:

  • Your consent

  • The performance of a contract with you

  • Compliance with a legal obligation

  • Our legitimate interests, provided those interests do not override your rights and freedoms

6. Data Sharing and Disclosure

We may share your personal data with:

  • Third-party service providers that support our infrastructure, analytics, cloud services or email communications

  • Advertising partners, where you have given consent for behavioural or personalised marketing

  • Regulatory or governmental authorities, if required by law or to protect rights, safety or property

  • Potential acquirers or successors in interest in the event of a merger, acquisition or sale of assets; in such case, data will be transferred under equivalent privacy safeguards
    We do not sell or rent your personal information to unaffiliated third parties.

7. International Transfer & Storage

Because our Services are operated globally, your personal data may be transferred to and stored in locations outside your country of residence. Where required by law, we ensure adequate safeguards are in place to protect your data during such transfers.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. After that, we will delete or anonymise the data in a secure manner.

9. Your Rights

You have the right to:

  • Access and receive a copy of your personal data that we hold

  • Request correction or update of inaccurate data

  • Request deletion or restriction of processing in certain circumstances

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability, where applicable
    To exercise your rights, please contact us at [contact@terrabyteio.com].

10. Security of Information

We implement appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no system is absolutely secure and we cannot guarantee perfect security.

11. Minors

Our Services are not directed to children under [16] years old (or such age as required by local law). We do not knowingly collect personal data from children under that age. If you believe we have collected data from a child under the required age, please contact us so we can take appropriate action.

12. Cookies & Tracking Technologies

We use cookies and similar technologies to track usage and analytical data, personalise your experience, and deliver marketing communications. You may control or disable cookies via your browser or device settings.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make substantial changes, we will notify you by posting the new version on our website with a revised “Effective Date”.

14. Contact Us

If you have any questions or requests regarding this policy or your personal data, please contact us at [contact@terrabyteio.com].

Thank you for trusting TerraByte.